Frequently Asked Questions
Got questions? We've got answers. Browse the topics below or contact us if you need further help.
Getting Started
XUJAN.com is a community of people who all share a love of great content! You can post your favorite videos, watch videos that other users have shared, meet like-minded individuals, and discuss what's great — or what you'd love to change. It's your community.
XUJAN.com is completely free! We won't charge you anything to watch videos, upload your own content, or participate in our community. As long as you're happy, we're happy.
While anyone can watch videos on XUJAN.com, only members get the full experience:
- Upload your own videos and photos
- Post comments and rate content
- Save favorites to your personal page
- Browse member profiles and send messages
- See what others are watching and talking about
Nothing! Becoming a member is absolutely free. All you need is a unique username and a valid email address. Once you've signed up, you're ready to fully participate in the community. Get started here.
Check your spam/junk folder first. If it's not there, you can request a new confirmation email from your account settings. Make sure the email address you registered with is correct. If you're still having trouble, contact us.
Go to the password recovery page and enter your email address. You'll receive an email with instructions to reset your password. The link expires after a limited time, so use it promptly.
Videos & Content
Our video player uses modern HTML5 technology and works in all current browsers. If you're having trouble:
- Make sure your browser is up to date (Chrome, Firefox, Safari, or Edge)
- Try clearing your browser cache and cookies
- Disable any ad-blockers or browser extensions that may interfere
- Check your internet connection speed
Once you've created a free account, simply click "Upload" in the navigation menu, or go directly to the upload page. Select your video file, add a title and tags, and share it with the community.
Yes! We offer free video downloads for all registered users. Simply sign up for a free account, then click the download button below any video to save it.
We take content rules seriously. We reserve the right to remove any content that is illegal, harassing, harmful, abusive, or hateful. All participants must be 18 years of age or older. For full details, please read Article Four of our Terms and Conditions.
Playlists let you organize videos into custom collections. Watch Later is a quick bookmark feature — save any video with one click and come back to it whenever you're ready. Both are available from every video page and accessible from your profile.
Liking (thumbs up/down) is a public vote that helps the community discover the best content. Favoriting saves the content to your personal favorites collection for easy access later. You can control who sees your favorites in your privacy settings.
Yes! When uploading videos or photo albums, you'll see an option to post anonymously. Your username won't be displayed publicly, but the content still follows all community guidelines.
Absolutely! Every video has an embed code you can copy from the share button. Just paste the iframe code into your site's HTML. For full details, visit our Webmasters page.
Click the Report or flag button on any video, photo, GIF, or user profile. Select the reason (spam, offensive, illegal, etc.) and submit. Our moderation team reviews all reports promptly.
Shorts
Shorts are vertical short-form videos — quick, bite-sized clips you can swipe through. Think of them as our version of short-form video content, designed for fast browsing on any device.
Log in to your account and navigate to the Shorts upload page. Upload a vertical video clip, add a title, description, tags, and category, then publish. Shorts are best in portrait (9:16) orientation.
Use the up/down arrows on the player or swipe on mobile to move between Shorts. You can also like, comment, and share directly from the Shorts player without leaving the full-screen view.
Photo Albums
Once logged in, go to the album upload page. Select multiple images (JPG, JPEG, or PNG), give your album a name, add tags and a category, and publish. You can also choose to post anonymously.
Yes! When viewing any photo album, click the Slideshow button to automatically cycle through all photos in full-screen mode. Sit back and enjoy.
Yes. Navigate to your album and click the Edit button to update the title, description, tags, or category. You can manage your albums from the Albums tab on your profile page.
GIFs
Log in and visit the GIF Creator page. Paste the URL of any XUJAN video, select your start point and duration, and generate your GIF. It's fast and free!
Yes to both! Each GIF page has a download button to save it locally, and an embed code you can use to display the GIF on external websites.
Blogs
Log in and navigate to the Blogs section, then click "Write a Blog". You'll get a rich text editor where you can format your content, add images, and publish to the community.
Yes. Open your blog post and click Edit to update it at any time. You can also manage all your posts from the Blogs tab on your profile page.
Pornstars & Networks
Visit the Pornstars directory to browse alphabetically, or use the search bar to find a specific name. Each pornstar has a dedicated profile page with their videos, albums, and bio.
Networks represent studios and channels that produce content. You can browse the Networks directory, view all videos from a specific network, subscribe for updates, and even submit a new network if one is missing.
Yes! Hit the Subscribe button on any pornstar or network page to follow them. You can manage all your subscriptions from the Subscriptions tab on your profile.
Community
Head to the Community page by clicking "Community" in the main menu. From there you can browse all members or search for a specific user by their username.
If you have any questions, comments, or concerns, please don't hesitate to reach out using our feedback form. We aim to respond within 24–48 hours.
Visit a member's profile and click the Add Friend button. They'll receive a friend request and can accept or decline. You can manage pending requests from your Requests page.
You can message any user by visiting their profile and clicking the Message button, or by using the Messenger page. The messenger shows your inbox, online users, and friends list for quick access.
Click the Subscribe button on any user's profile. Subscribing lets you stay up to date with their uploads. You can view all your subscriptions and subscribers from the tabs on your own profile page.
On any user's profile, click the Block or Report button. Blocked users can no longer message you or see your content. Reports are reviewed by our moderation team. You can manage your block list in your account settings.
Yes! Visit the Invite page to send email invitations to up to 5 friends at a time. You can include a personal message with your invitation.
Profile & Account
Go to your profile settings to update your:
- Avatar & cover image — Upload a profile photo and background banner
- About me — Add a bio, gender, birthday, relationship status, interests, and more
- Social links — Connect your Telegram, Instagram, Snapchat, Facebook, VK, or Skype
Go to your account settings. You'll find separate options to change your email address and update your password. For security, you may be asked to verify your current password first.
In your profile settings, you can control who sees your:
- Playlist and liked content
- Favorites collection
- Friend list
- Subscriptions and subscribers
Yes. You can permanently delete your account from your account settings. Please note that this action is irreversible — all your uploaded content, comments, favorites, and profile data will be removed.
Search & Discovery
Use the search bar at the top of any page. Results are organized by type — Videos, GIFs, Photos, Blogs, Pornstars, and Users — so you can quickly find exactly what you're looking for. You can also sort results by most recent, most viewed, most commented, or top favorites.
The Explore page is your discovery hub. It gives you quick access to trending content, categories, videos, shorts, albums, GIFs, pornstars, and more — all in one place.
Categories are broad content groupings (e.g., genre or type). Tags are specific keywords attached to individual uploads. Use the Categories or Tags pages to browse content by topic.
Yes! We offer RSS feeds for the latest content, as well as per-category feeds. Visit the Feeds page to subscribe using your favorite RSS reader.
Preferences & Customization
Yes! XUJAN supports multiple themes. Look for the theme switcher in the footer or settings to toggle between dark mode and light mode. Your preference is saved automatically.
Yes. XUJAN supports multiple languages. Use the language selector (usually in the footer) to switch the interface to your preferred language.
Still Have Questions?
Can't find what you're looking for? Our support team is always happy to help.
Contact Us